Duration: 14 hours and 28 minutes

Affected Components:

Dec 29, 19:05:00 GMT+0
Resolved - The network outage was due to a bug in the switch software. We had to rebuild our entire network cluster. We will be contacting Juniper to find a proper fix and ensure it does not happen again..

Dec 29, 04:36:50 GMT+0
Investigating - We are currently investigating this incident. Our team is on site and working on fixing the issue. Further updates will be provided once we have more details..

Duration: 43 minutes

Affected Components:

Mar 29, 21:13:37 GMT+0
Resolved - This incident has been resolved and service restored. We thank you for your patience and apologize for any inconvenience..

Mar 29, 20:56:55 GMT+0
Identified - We have identified the issue and are currently applying a fix. We expect the server to be operational soon..

Mar 29, 20:30:33 GMT+0
Investigating - We are currently investigating this incident. The issue appears to be with the server kernel, our team is trying to fix it. Further updates will be provided once we have more details. .

Duration: 57 minutes

Affected Components: ,

Aug 20, 03:42:02 GMT+0
Completed - Maintenance has completed successfully..

Aug 20, 03:27:34 GMT+0
Identified - Maintenance is now in progress..

Aug 20, 02:45:00 GMT+0
Identified - We will be performing maintenance on "server17" this Friday, August 19, 2022. - Maintenance: System Memory Upgrade - Date: Friday, August 19, 2022 - Time: 10:45PM – 11:45PM EDT - Expected Service Interruption: 5 - 15 minutes Customer satisfaction is our top priority. Should you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at your earliest convenience..

Duration: 40 minutes

Affected Components: ,

Aug 20, 03:25:06 GMT+0
Completed - Maintenance has completed successfully..

Aug 20, 03:15:23 GMT+0
Identified - Maintenance is now in progress..

Aug 20, 02:45:00 GMT+0
Identified - We will be performing maintenance on "server22" this Friday, August 19, 2022. - Maintenance: System Memory Upgrade - Date: Friday, August 19, 2022 - Time: 10:45PM – 11:45PM EDT - Expected Service Interruption: 5 - 15 minutes Customer satisfaction is our top priority. Should you have any questions or concerns regarding this maintenance, please do not hesitate to contact us at your earliest convenience..

Duration: 7 days, 3 hours and 38 minutes

Affected Components: , ,

Jul 18, 07:44:41 GMT+0
Resolved - The vulnerability has been patched. Horde Webmail is now enabled and can be accessed using webmail..

Jun 10, 04:07:00 GMT+0
Identified - An RCE vulnerability was recently discovered in horde, which can be exploited with the only requirement being that the victim opens a malicious email. Horde Webmail has been currently disabled until a patch is released. Please note, you can still access webmail using Roundcube..